Friday, March 27, 2009

The trouble with online ordering

Most of the time ordering products online works fine. In fact I've had nothing but positive experiences with every site I've ever ordered from...

Until now.

Come June I have some very special plans. These plans require some very special equipment. I ordered said equipment and sat back, happily waiting. I put the order in the back of my mind during Terry's visit, expecting it to be here later this week.

I checked the tracking information this morning, expecting the recent weather may have caused some delays. Imagine my surprise when I discovered the package had in fact been delivered...to Minnesota.

I am NOT a happy redhead. Seeing as they get a rather late start on the pacific coast, and I get an early one even for my own time zone, no one was in the office of the product company when I called. Instead I had to resort to email. I've copied the email below to share with you all. I hope you find the same humor in it I did.

Hello,

I just checked my Fedex tracking information for order number XXYZ.

I was very surprised to learn that according to the Fedex site, the package with tracking number ABCDEFGHI was given to and delivered by the post office in Cloquet, MN.

The trouble with this is that I do not live in Cloquet. I do not even live in Minnesota. I live in Denver, Colorado, a little over 1,000 miles away from Cloquet Minnesota. That is quite a drive for a postman.

I was even more surprised to discover that my package actually passed through Denver, about a mile from me before taking it's odd turn north.

Can someone please explain what exactly has happened here?

I can be reached by email, which is probably best, or by phone.

Thank you.

1 comment:

mitch said...

Someone needs a spanking, Ms. Betty!